{"id":5150,"date":"2017-06-09T04:45:52","date_gmt":"2017-06-09T09:45:52","guid":{"rendered":"http:\/\/michaelhyatt.com\/2010\/02\/standing-for-the-greatness-of-others.html"},"modified":"2017-06-09T04:45:52","modified_gmt":"2017-06-09T09:45:52","slug":"leaders-speak-up","status":"publish","type":"post","link":"https:\/\/fullfocus.co\/leaders-speak-up\/","title":{"rendered":"When Leaders Have to Speak Up"},"content":{"rendered":"<p>As the vice president of the consultancy Gap International, it is <a href=\"http:\/\/www.gapinternational.com\/executives\/Ilene-Muething\">Ilene Muething\u2019s<\/a> job to challenge and confront some of the world\u2019s most abrasive and powerful CEOs.<br \/>\n<br \/>\nIlene is a friend and has done some consulting for my company. I once asked her how she worked up the courage to speak truth to the powerful. She said it was difficult at first, but over time it got easier.<!--more--><br \/>\n<\/p>\n<h3>3 Truths to Work up Your Courage<\/h3>\n<p>What helped Muething was that she reminded herself of three simple truths to work up the courage to speak up.<\/p>\n<h4>1. What I have to say is important.<\/h4>\n<p>If you are struggling with whether or not to say something weighty, this is generally a clue that you need to speak up. You are seeing or sensing something important that needs to be said about what is not working and needs to be fixed.<\/p>\n<h4>2. They need this criticism to get to the next level.<\/h4>\n<p>If they could see it on their own, they would already have made the change. That they aren\u2019t changing it indicates a blind spot. So they need my eyes and my voice to get to the next level.<\/p>\n<h4>3. They can handle it.<\/h4>\n<p>Too often, we see others as fragile. We are afraid that if we speak up they will shatter into 1,000 little pieces. Or that they will fly off the handle.<br \/>\nBut this is usually not true. We need to think of people as giants. They can handle it, especially if we take care with our words and \u201cspeak the truth in love\u201d (cf. Ephesians 4:15).<\/p>\n<h3>Confrontation in Your Dreams<\/h3>\n<p>I asked her this question because there aren\u2019t too many normal people who find it easy to confront others at work.<br \/>\n<a href=\"http:\/\/www.managers.org.uk\/insights\/news\/2015\/july\/difficult-workplace-conversations-the-best-strategies-for-managing-them\">According to a survey<\/a> of British workers by the Chartered Management Institute, two-thirds of workers are seriously stressed when they know a difficult conversation is coming up.<br \/>\nIn fact, 11 percent get persistent nightmares and awful sleep leading up to any office confrontation.<br \/>\nAnd I am part of that 11 percent. I am conflictaphobic, to make a word. When conflict is what\u2019s called for, there\u2019s always an internal debate in my head.<br \/>\n\u201cSurely, this isn\u2019t that big of a deal. Maybe I should just let it slide,\u201d vs. \u201cSomeone needs to tell her. I would want to know if I were in that situation, right?\u201d And on it goes.<\/p>\n<h3>Keeping Your Head Down<\/h3>\n<p>As a result, especially early in my career, I would keep my real opinions to myself. I didn\u2019t want to get in trouble. I thought that if I just did what was expected of me and kept my mouth shut, I would get ahead.<br \/>\nThis was a pretty good strategy for a while. But it didn\u2019t really work once people were counting on me to lead. I had my reasons for avoiding conflict:<\/p>\n<ul>\n<li>I didn\u2019t want to be embarrassed.<\/li>\n<li>I didn\u2019t want to lose face.<\/li>\n<li>I didn\u2019t want to be wrong.<\/li>\n<li>I didn\u2019t want others to think less of me.<\/li>\n<\/ul>\n<p>These are a few of the reasons and rationales I used to justify avoiding conflict. The bottom line was that I was afraid.<br \/>\nBut as a leader I kept finding myself in situations where I had to either step up and speak up, or watch my team suffer.<\/p>\n<h3>Say It With Flowers<\/h3>\n<p>Many moons ago, soon after I became head of one of Thomas Nelson\u2019s publishing divisions, I had to confront one of my authors who was exhibiting what people in Washington, DC know well as classic \u201ckiss up, kick down\u201d behavior.<br \/>\nThe author was pleasant and cooperative when I spoke with him. That\u2019s the \u201ckiss up part\u201d but then came the \u201ckick down.\u201d He was demanding, uncooperative, and downright nasty to my staff.<br \/>\nFinally, one of them came to me in tears and said, \u201cI\u2019m sorry, but I just can\u2019t take it any more.\u201d<br \/>\nNow I had to make a choice. I could let it go, hoping he would improve without intervention, or I could speak up.<br \/>\nAnd cue the debate. I wrestled with it all night. I tossed and turned. I got sick to my stomach. I played out every scenario.<br \/>\nFinally, things came into focus: I could either be brave and call the author on it, or I could be a coward and stop growing as a leader.<br \/>\nThe next morning I called his cell phone. I was shaking so much, I could barely hold the phone. I went over the facts. I told him that his behavior was unacceptable.<br \/>\nI told him how to make this right: He would call each of my staff and apologize. He would then send flowers to the person he had offended the most. If he didn\u2019t, I would stop publication of his book and send him packing.<br \/>\nI was dead serious, and he heard it in my voice. To my surprise, he did exactly what I had asked.<\/p>\n<h3>The Thing About Courage<\/h3>\n<p>I learned <a href=\"https:\/\/michaelhyatt.com\/courage-is-not-the-absence-of-fear.html\">an important lesson<\/a> that day. Courage is not the absence of fear. Courage is the willingness to act in spite of my fear.<br \/>\nMy people also learned an important lesson that day. They learned that I was willing to stand up for them, even at the expense of my own comfort. It drew us closer together as a team.<br \/>\nFrankly, I still find it difficult to be brave. I don\u2019t consider myself to be a courageous person. But now having several of these experiences under my belt, it is a little easier.<br \/>\nIf I can do it, you can, too.<br \/>\n\t\t<aside class=\"tweetable tweetalign_center\" style=\"width:100%\">\n\t\t\t<blockquote>\n\t\t\t\tCourage is not the absence of fear. Courage is the willingness to act in spite of my fear.<cite>Michael Hyatt<\/cite>\n\t\t\t<\/blockquote>\t\t\t<ul class=\"actions\">\n\t\t\t\t<li class=\"icon-arrow\"><a class=\"icon-twitter\" href=\"https:\/\/twitter.com\/intent\/tweet?source=tweetbutton&text=Courage%20is%20not%20the%20absence%20of%20fear.%20Courage%20is%20the%20willingness%20to%20act%20in%20spite%20of%20my%20fear.%20https%3A%2F%2Ffullfocus.co%2F%3Fp%3D5150&via=michaelhyatt\" title=\"Share Quote on Twitter\" target=\"_blank\">Tweet<span> Quote<\/span><\/a><\/li><\/ul><\/aside><br \/>\n<div class=\"reminder\">Is there a potentially difficult conversation you need to have? What would have to be true for you to lean into it and speak up?<\/div><\/p>\n","protected":false},"excerpt":{"rendered":"<p>People have way more potential than we often think they do. They can change, but unless we find the courage to speak up, they may not have the opportunity. Here are three truths to remember when you are faced with having a difficult conversation.<\/p>\n","protected":false},"author":8,"featured_media":36701,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[34],"tags":[363,236,591,592,33,593],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v22.1 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>When Leaders Have to Speak Up | Full Focus<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/fullfocusplanner.com\/leaders-speak-up\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"When Leaders Have to Speak Up | Full Focus\" \/>\n<meta property=\"og:description\" content=\"People have way more potential than we often think they do. 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