{"id":46451,"date":"2020-05-11T01:04:05","date_gmt":"2020-05-11T06:04:05","guid":{"rendered":"https:\/\/michaelhyatt.com\/?p=46451"},"modified":"2020-05-11T01:04:05","modified_gmt":"2020-05-11T06:04:05","slug":"communication-secrets-of-remote-teams","status":"publish","type":"post","link":"https:\/\/fullfocus.co\/communication-secrets-of-remote-teams\/","title":{"rendered":"Communication Secrets of Remote Teams"},"content":{"rendered":"<p>If you\u2019ve recently made the switch to remote work, you\u2019re not alone. At least a quarter of U.S. employees worked from home at least part of the time before the Covid-19 crisis. An estimated 16 million U.S. knowledge workers started working remotely due to Covid-19 as of March 2020. That number has likely continued to grow.<\/p>\n<p>Unfortunately, the same digital technologies that make it so easy to exchange information can make it more difficult to achieve understanding.<\/p>\n<p>Working from home, we don\u2019t have hallway conversations and office parties that strengthen relationships and build trust. Also absent are the contextual clues that help us interpret meaning: body language, facial expression, and tone of voice.<\/p>\n<p>Without context, misunderstandings are more likely to occur. Without contact, trust can quickly dissolve into suspicion. The result, all too often, is a war of words carried out through electronic messages.<\/p>\n<p>I started Michael Hyatt & Co. as an entirely decentralized team. So we\u2019ve been perfecting remote communication for nearly a decade. Even now, we all work from home at least part of the time. And some work remotely nearly all the time.<\/p>\n\t\t<aside class=\"tweetable tweetalign_center\" style=\"width:100%\">\n\t\t\t<blockquote>\n\t\t\t\t<span style=\"font-weight: 400;\">You really can be every bit as efficient and productive using remote communication. <\/span><cite>Michael Hyatt<\/cite>\n\t\t\t<\/blockquote>\t\t\t<ul class=\"actions\">\n\t\t\t\t<li class=\"icon-arrow\"><a class=\"icon-twitter\" href=\"https:\/\/twitter.com\/intent\/tweet?source=tweetbutton&text=%3Cspan%20style%3D%22font-weight%3A%20400%3B%22%3EYou%20really%20can%20be%20every%20bit%20as%20efficient%20and%20productive%20using%20remote%20communication.%20%3C%2Fspan%3E%20https%3A%2F%2Ffullfocus.co%2F%3Fp%3D46451&via=michaelhyatt\" title=\"Share Quote on Twitter\" target=\"_blank\">Tweet<span> Quote<\/span><\/a><\/li><\/ul><\/aside>\n<p>Here are some best practices that will boost the <em>contact<\/em> and <em>context<\/em> of your remote communication so you can work from home without seeing a drop in productivity or morale.<\/p>\n<h3>Communicate More, Not Less<\/h3>\n<p>Under-communication is a classic problem with remote teams. When coworkers are out of sight, they can easily slip out of mind.<\/p>\n<p>The solution is to communicate more, not less, when working remotely. You must develop the habit of asking two crucial questions: \u201cWhat do I know that someone else needs to know,\u201d and, \u201cHave I told them?\u201d<\/p>\n<h3>Create Intentional Meeting Rhythms<\/h3>\n<p>One way of being intentional is to establish a communication rhythm. With our remote teams, we do this through a series of video and in-person meetings.<\/p>\n<p>Once a week, leaders have a huddle with their teams each week that serves as a clearinghouse for information. This ensures that everyone begins from a common starting point.<\/p>\n<p>Once a month, we have a video call with the entire staff via Zoom. We update the whole team on our financial results, share updates and celebrations, and take questions from the team.<\/p>\n<p>Each quarter, we bring the entire team together for face-to-face training and goal setting.<\/p>\n<p>Annually, we meet in person to celebrate goal achievement, review our vision and core values, and roll out our goals for the coming year.<\/p>\n<p>Your pattern of communication may differ, but be sure it\u2019s intentional.<\/p>\n<h3>Amplify Meaning<\/h3>\n<p>Ensure clarity in remote communication by rephrasing, clarifying, and asking questions. You can do that with phrases like \u201cWhat I mean by that is . . . ,\u201d \u201cIn other words, . . .\u201d or, \u201cAre you saying that . . . ?\u201d Our team also loves to use emojis in Slack messages. They help replace facial expression and body language.<\/p>\n<h3>Replace Casual Communication<\/h3>\n<p>There is no water cooler in remote work\u2014or coffee pot, or lunchroom, or any other context where casual conversation can occur. So you\u2019ll need to replace that.<\/p>\n<p>During Zoom meetings, allow some time for what may seem like idle banter. That talk about weekend activities, baby showers, and sporting events is a vital link between coworkers that builds relationships and trust and fosters collaboration.<\/p>\n<p>We also find Slack to be a good venue for personal interaction. We created a #water-cooler channel where teammates to share things like weekend wins, birth announcements, casual conversations, and jokes.<\/p>\n<p>For nearly a decade now, Michael Hyatt & Company has thrived by using remote or partly remote teams. It does work. You really can be every bit as efficient and productive using remote communication.<\/p>\n<p>For more great insights on office communication, get my free resource <a href=\"http:\/\/www.michaelhyatt.com\/tips\"><em>Clear Communication Tips<\/em><\/a>, a series of daily tips for clear communication in your business.<\/p>\n<p><a href=\"http:\/\/www.michaelhyatt.com\/tips\"><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter wp-image-46493 size-full\" src=\"https:\/\/fullfocus.co\/wp-content\/uploads\/2020\/05\/Blog-CTA-Image_Clear-Comm-Tips-1.jpg\" alt=\"\" width=\"1200\" height=\"630\" srcset=\"https:\/\/fullfocus.co\/wp-content\/uploads\/2020\/05\/Blog-CTA-Image_Clear-Comm-Tips-1.jpg 1200w, https:\/\/fullfocus.co\/wp-content\/uploads\/2020\/05\/Blog-CTA-Image_Clear-Comm-Tips-1-600x315.jpg 600w, https:\/\/fullfocus.co\/wp-content\/uploads\/2020\/05\/Blog-CTA-Image_Clear-Comm-Tips-1-768x403.jpg 768w\" sizes=\"(max-width: 1200px) 100vw, 1200px\" \/><\/a><\/p>\n","protected":false},"excerpt":{"rendered":"<p>If you\u2019ve recently made the switch to remote work, you\u2019re not alone. At least a quarter of U.S. employees worked from home at least part of the time before the Covid-19 crisis. An estimated 16 million U.S. knowledge workers started working remotely due to Covid-19 as of March 2020. That number has likely continued to [&hellip;]<\/p>\n","protected":false},"author":8,"featured_media":46459,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[50,34],"tags":[131,33,161,162,157,40],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v22.1 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Communication Secrets of Remote Teams | Full Focus<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/fullfocus.co\/communication-secrets-of-remote-teams\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Communication Secrets of Remote Teams | Full Focus\" \/>\n<meta property=\"og:description\" content=\"If you\u2019ve recently made the switch to remote work, you\u2019re not alone. 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