{"id":37483,"date":"2017-08-28T04:45:17","date_gmt":"2017-08-28T09:45:17","guid":{"rendered":"https:\/\/michaelhyatt.com\/?p=37483"},"modified":"2017-08-28T04:45:17","modified_gmt":"2017-08-28T09:45:17","slug":"positive-expectations","status":"publish","type":"post","link":"https:\/\/fullfocus.co\/positive-expectations\/","title":{"rendered":"One Simple Trick to Bring Out the Best in People"},"content":{"rendered":"<p>Winston Lord is a former ambassador to China who once wrote speeches for Henry Kissinger. <a href=\"http:\/\/nsarchive2.gwu.edu\/\/coldwar\/interviews\/episode-15\/lord1.html\">Looking back<\/a>, he said he couldn\u2019t \u201crecommend that to anybody.\u201d Why? \u201cYou\u2019d have to go through about 20 drafts and many insults before you got to the final speech.\u201d<br \/>\n<br \/>\nIn one outrageous but true example, Lord took Kissinger a draft of a speech. Kissinger called him into his office the next day. \u201cIs this the best you can do?\u201d he asked. \u201cHenry, I thought so,&#8221; Lord answered, &#8220;but I\u2019ll try again.\u201d<br \/>\nNext draft\u2014same response. Back to drawing board again &#8230; and again &#8230; and again. The back-and-forth went on until the <em>ninth<\/em> draft, when Lord\u2019s patience finally snapped.<!--more--><br \/>\n\u201cI really got exasperated,&#8221; he recalled years later. &#8220;I said, \u2018Henry, I've beaten my brains out. This is the ninth draft. I know it's the best I can do: I can't possibly improve one more word.\u2019<br \/>\n\u201cHe then looked at me and said, \u2018In that case, now I'll read it.\u2019\u201d<br \/>\n<\/p>\n<h3>The Trouble with Low Expectations<\/h3>\n<p>Imagine if we\u2019d done something like that when I was the CEO of Thomas Nelson! Most of our authors would have bolted and gone to publishers that actually read the <em>first<\/em> manuscript and worked with the writers to make it better.<br \/>\nKissinger may be a brilliant man, but his expectations of his own people were far from where they should have been.<br \/>\nAnd his approach is ultimately counterproductive. When people know they\u2019re going to have to jump through a circus full of flaming hoops no matter what they produce, after a while they\u2019re not going to try to make the first version great.<br \/>\nWhat can leaders do instead?<\/p>\n<h3>Lead With the Positive<\/h3>\n<p>Positive expectations can help us at the office, in relationships, and in so many other areas of life.<br \/>\nHere is what St. Paul has to say about positive expectations in one of his letters to the Thessalonians: \u201cAnd we have confidence in the Lord concerning you, both that you do and will do the things we command you.\u201d<br \/>\nPaul, like all effective leaders, understood that when we communicate positive expectations, people generally want to do what we expect. If we <a href=\"https:\/\/michaelhyatt.com\/energize-your-team.html\" target=\"_blank\" rel=\"noopener\">express confidence<\/a> in them, they don\u2019t want to let us down.<\/p>\n<h3>4 Ways to Leverage Positive Expectations<\/h3>\n<p>Thankfully, you can cultivate positive expectations\u2014even if they don't come naturally to you. I have four ways to make that happen. Implement these suggestions and you\u2019ll be surprised how people respond.<\/p>\n<ol>\n<li><strong>Believe the best about people.<\/strong> This may take a leap of faith, but it\u2019s one that usually pays off. Don\u2019t look for every flaw in people. Look for <a href=\"https:\/\/michaelhyatt.com\/hiring-success.html\" target=\"_blank\" rel=\"noopener\">strengths, even hidden ones<\/a>, that you can help build up.<\/p>\n<\/li>\n<li><strong>See them as bigger than they are.<\/strong> People usually think they\u2019re less than they are. So you have to over-dial it just to get them to see what they are capable of. They sell themselves short. You need to see them as good, <a href=\"https:\/\/michaelhyatt.com\/true-fans.html\" target=\"_blank\" rel=\"noopener\">long-term investments<\/a> instead.<\/p>\n<\/li>\n<li>\n<p><strong>Make your thinking visible.<\/strong> Spell out your expectations when necessary. Tell them you expect them to do the best they can. When they fall short, you can draw them back to this vision of their best self.<\/p>\n<\/li>\n<li>\n<p><strong>Assume others will do it better than you could.<\/strong> You may be very good <a href=\"https:\/\/michaelhyatt.com\/023-operating-in-your-strengths-zone.html\" target=\"_blank\" rel=\"noopener\">at some things<\/a>, but you\u2019re not great at everything. Don\u2019t let your competence in a few areas lead to the sort of arrogance that lets you dismisses the best efforts of others. They can do amazing things, with a little positive reinforcement.<\/p>\n<\/li>\n<\/ol>\n<p>We usually get what we expect from others, whether we communicate those expectations directly or indirectly. If we want to bring out the best in others, we must intentionally communicate the kind of expectations that will put them in the frame of mind to succeed.<br \/>\n\t\t<aside class=\"tweetable tweetalign_center\" style=\"width:100%\">\n\t\t\t<blockquote>\n\t\t\t\tDon\u2019t look for flaws in people. Look for strengths that you can help build up.<cite>Michael Hyatt<\/cite>\n\t\t\t<\/blockquote>\t\t\t<ul class=\"actions\">\n\t\t\t\t<li class=\"icon-arrow\"><a class=\"icon-twitter\" href=\"https:\/\/twitter.com\/intent\/tweet?source=tweetbutton&text=Don%27t%20look%20for%20flaws%20in%20people.%20Look%20for%20strengths%20that%20you%20can%20help%20build%20up.%20https%3A%2F%2Ffullfocus.co%2F%3Fp%3D37483&via=michaelhyatt\" title=\"Share Quote on Twitter\" target=\"_blank\">Tweet<span> Quote<\/span><\/a><\/li><\/ul><\/aside><br \/>\n<div class=\"reminder\">What expectations do you have for those you encounter throughout the day? How does it affect your relationships?<\/div><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Winston Lord is a former ambassador to China who once wrote speeches for Henry Kissinger. Looking back, he said he couldn\u2019t \u201crecommend that to anybody.\u201d Why? \u201cYou\u2019d have to go through about 20 drafts and many insults before you got to the final speech.\u201d In one outrageous but true example, Lord took Kissinger a draft [&hellip;]<\/p>\n","protected":false},"author":8,"featured_media":37487,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[34],"tags":[693,237,694,33,526],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v22.1 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>One Simple Trick to Bring Out the Best in People | Full Focus<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/fullfocus.co\/positive-expectations\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"One Simple Trick to Bring Out the Best in People | Full Focus\" \/>\n<meta property=\"og:description\" content=\"Winston Lord is a former ambassador to China who once wrote speeches for Henry Kissinger. Looking back, he said he couldn\u2019t \u201crecommend that to anybody.\u201d Why? \u201cYou\u2019d have to go through about 20 drafts and many insults before you got to the final speech.\u201d In one outrageous but true example, Lord took Kissinger a draft [&hellip;]\" \/>\n<meta property=\"og:url\" content=\"https:\/\/fullfocus.co\/positive-expectations\/\" \/>\n<meta property=\"og:site_name\" content=\"Full Focus\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/facebook.com\/michaelhyatt\" \/>\n<meta property=\"article:author\" content=\"https:\/\/www.facebook.com\/michaelhyatt\/\" \/>\n<meta property=\"article:published_time\" content=\"2017-08-28T09:45:17+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/fullfocus.co\/wp-content\/uploads\/2017\/08\/GettyImages-544488181.jpg\" \/>\n\t<meta property=\"og:image:width\" content=\"1000\" \/>\n\t<meta property=\"og:image:height\" content=\"667\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/jpeg\" \/>\n<meta name=\"author\" content=\"Michael Hyatt\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:creator\" content=\"@michaelhyatt\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"Article\",\"@id\":\"https:\/\/fullfocus.co\/positive-expectations\/#article\",\"isPartOf\":{\"@id\":\"https:\/\/fullfocus.co\/positive-expectations\/\"},\"author\":{\"name\":\"Michael Hyatt\",\"@id\":\"https:\/\/fullfocus.co\/#\/schema\/person\/e326267e17b1b742f4062fcbd4fdfff7\"},\"headline\":\"One Simple Trick to Bring Out the Best in People\",\"datePublished\":\"2017-08-28T09:45:17+00:00\",\"dateModified\":\"2017-08-28T09:45:17+00:00\",\"mainEntityOfPage\":{\"@id\":\"https:\/\/fullfocus.co\/positive-expectations\/\"},\"wordCount\":701,\"commentCount\":10,\"publisher\":{\"@id\":\"https:\/\/fullfocus.co\/#organization\"},\"keywords\":[\"coworkers\",\"encouragement\",\"expectations\",\"Leadership\",\"Team-Building\"],\"articleSection\":[\"Leadership\"],\"inLanguage\":\"en-US\"},{\"@type\":\"WebPage\",\"@id\":\"https:\/\/fullfocus.co\/positive-expectations\/\",\"url\":\"https:\/\/fullfocus.co\/positive-expectations\/\",\"name\":\"One Simple Trick to Bring Out the Best in People | Full Focus\",\"isPartOf\":{\"@id\":\"https:\/\/fullfocus.co\/#website\"},\"datePublished\":\"2017-08-28T09:45:17+00:00\",\"dateModified\":\"2017-08-28T09:45:17+00:00\",\"breadcrumb\":{\"@id\":\"https:\/\/fullfocus.co\/positive-expectations\/#breadcrumb\"},\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\/\/fullfocus.co\/positive-expectations\/\"]}]},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\/\/fullfocus.co\/positive-expectations\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\/\/fullfocus.co\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"One Simple Trick to Bring Out the Best in People\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\/\/fullfocus.co\/#website\",\"url\":\"https:\/\/fullfocus.co\/\",\"name\":\"Full Focus\",\"description\":\"Win at Work and Succeed at Life\",\"publisher\":{\"@id\":\"https:\/\/fullfocus.co\/#organization\"},\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\/\/fullfocus.co\/?s={search_term_string}\"},\"query-input\":\"required name=search_term_string\"}],\"inLanguage\":\"en-US\"},{\"@type\":\"Organization\",\"@id\":\"https:\/\/fullfocus.co\/#organization\",\"name\":\"Full Focus\",\"url\":\"https:\/\/fullfocus.co\/\",\"logo\":{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\/\/fullfocus.co\/#\/schema\/logo\/image\/\",\"url\":\"https:\/\/fullfocus.co\/wp-content\/uploads\/2022\/02\/Full-Focus-Logo-Tan.svg\",\"contentUrl\":\"https:\/\/fullfocus.co\/wp-content\/uploads\/2022\/02\/Full-Focus-Logo-Tan.svg\",\"width\":805,\"height\":178,\"caption\":\"Full Focus\"},\"image\":{\"@id\":\"https:\/\/fullfocus.co\/#\/schema\/logo\/image\/\"},\"sameAs\":[\"https:\/\/facebook.com\/michaelhyatt\",\"https:\/\/www.instagram.com\/fullfocusplanner\/\"]},{\"@type\":\"Person\",\"@id\":\"https:\/\/fullfocus.co\/#\/schema\/person\/e326267e17b1b742f4062fcbd4fdfff7\",\"name\":\"Michael Hyatt\",\"image\":{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\/\/fullfocus.co\/#\/schema\/person\/image\/\",\"url\":\"https:\/\/secure.gravatar.com\/avatar\/96062f5af6c86933efd0adddcb29204f?s=96&d=mm&r=g\",\"contentUrl\":\"https:\/\/secure.gravatar.com\/avatar\/96062f5af6c86933efd0adddcb29204f?s=96&d=mm&r=g\",\"caption\":\"Michael Hyatt\"},\"description\":\"Michael Hyatt is the founder and chairman of Full Focus. He has scaled multiple companies over the years, including a $250M publishing company with 700+ employees and his own leadership development company that has grown over 60% year over year for the past 4 years. Under his leadership, Full Focus has been featured in the Inc. 5000 list of the fastest-growing companies in America for three years in a row and in 2020 the company was named to Inc.\u2019s Best Work Places list. He is also the author of several New York Times, Wall Street Journal, and USA Today bestselling books, including Platform, Living Forward, Your Best Year Ever, Free to Focus and his newest book The Vision Driven Leader. He enjoys The Double Win with his wife of 40+ years, five daughters, and nine grandchildren.\",\"sameAs\":[\"https:\/\/fullfocus.co\",\"https:\/\/www.facebook.com\/michaelhyatt\/\",\"https:\/\/twitter.com\/michaelhyatt\"],\"url\":\"https:\/\/fullfocus.co\/author\/michaelhyatt\/\"}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"One Simple Trick to Bring Out the Best in People | Full Focus","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/fullfocus.co\/positive-expectations\/","og_locale":"en_US","og_type":"article","og_title":"One Simple Trick to Bring Out the Best in People | Full Focus","og_description":"Winston Lord is a former ambassador to China who once wrote speeches for Henry Kissinger. Looking back, he said he couldn\u2019t \u201crecommend that to anybody.\u201d Why? \u201cYou\u2019d have to go through about 20 drafts and many insults before you got to the final speech.\u201d In one outrageous but true example, Lord took Kissinger a draft [&hellip;]","og_url":"https:\/\/fullfocus.co\/positive-expectations\/","og_site_name":"Full Focus","article_publisher":"https:\/\/facebook.com\/michaelhyatt","article_author":"https:\/\/www.facebook.com\/michaelhyatt\/","article_published_time":"2017-08-28T09:45:17+00:00","og_image":[{"width":1000,"height":667,"url":"https:\/\/fullfocus.co\/wp-content\/uploads\/2017\/08\/GettyImages-544488181.jpg","type":"image\/jpeg"}],"author":"Michael Hyatt","twitter_card":"summary_large_image","twitter_creator":"@michaelhyatt","schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"Article","@id":"https:\/\/fullfocus.co\/positive-expectations\/#article","isPartOf":{"@id":"https:\/\/fullfocus.co\/positive-expectations\/"},"author":{"name":"Michael Hyatt","@id":"https:\/\/fullfocus.co\/#\/schema\/person\/e326267e17b1b742f4062fcbd4fdfff7"},"headline":"One Simple Trick to Bring Out the Best in People","datePublished":"2017-08-28T09:45:17+00:00","dateModified":"2017-08-28T09:45:17+00:00","mainEntityOfPage":{"@id":"https:\/\/fullfocus.co\/positive-expectations\/"},"wordCount":701,"commentCount":10,"publisher":{"@id":"https:\/\/fullfocus.co\/#organization"},"keywords":["coworkers","encouragement","expectations","Leadership","Team-Building"],"articleSection":["Leadership"],"inLanguage":"en-US"},{"@type":"WebPage","@id":"https:\/\/fullfocus.co\/positive-expectations\/","url":"https:\/\/fullfocus.co\/positive-expectations\/","name":"One Simple Trick to Bring Out the Best in People | Full Focus","isPartOf":{"@id":"https:\/\/fullfocus.co\/#website"},"datePublished":"2017-08-28T09:45:17+00:00","dateModified":"2017-08-28T09:45:17+00:00","breadcrumb":{"@id":"https:\/\/fullfocus.co\/positive-expectations\/#breadcrumb"},"inLanguage":"en-US","potentialAction":[{"@type":"ReadAction","target":["https:\/\/fullfocus.co\/positive-expectations\/"]}]},{"@type":"BreadcrumbList","@id":"https:\/\/fullfocus.co\/positive-expectations\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Home","item":"https:\/\/fullfocus.co\/"},{"@type":"ListItem","position":2,"name":"One Simple Trick to Bring Out the Best in People"}]},{"@type":"WebSite","@id":"https:\/\/fullfocus.co\/#website","url":"https:\/\/fullfocus.co\/","name":"Full Focus","description":"Win at Work and Succeed at Life","publisher":{"@id":"https:\/\/fullfocus.co\/#organization"},"potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/fullfocus.co\/?s={search_term_string}"},"query-input":"required name=search_term_string"}],"inLanguage":"en-US"},{"@type":"Organization","@id":"https:\/\/fullfocus.co\/#organization","name":"Full Focus","url":"https:\/\/fullfocus.co\/","logo":{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/fullfocus.co\/#\/schema\/logo\/image\/","url":"https:\/\/fullfocus.co\/wp-content\/uploads\/2022\/02\/Full-Focus-Logo-Tan.svg","contentUrl":"https:\/\/fullfocus.co\/wp-content\/uploads\/2022\/02\/Full-Focus-Logo-Tan.svg","width":805,"height":178,"caption":"Full Focus"},"image":{"@id":"https:\/\/fullfocus.co\/#\/schema\/logo\/image\/"},"sameAs":["https:\/\/facebook.com\/michaelhyatt","https:\/\/www.instagram.com\/fullfocusplanner\/"]},{"@type":"Person","@id":"https:\/\/fullfocus.co\/#\/schema\/person\/e326267e17b1b742f4062fcbd4fdfff7","name":"Michael Hyatt","image":{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/fullfocus.co\/#\/schema\/person\/image\/","url":"https:\/\/secure.gravatar.com\/avatar\/96062f5af6c86933efd0adddcb29204f?s=96&d=mm&r=g","contentUrl":"https:\/\/secure.gravatar.com\/avatar\/96062f5af6c86933efd0adddcb29204f?s=96&d=mm&r=g","caption":"Michael Hyatt"},"description":"Michael Hyatt is the founder and chairman of Full Focus. He has scaled multiple companies over the years, including a $250M publishing company with 700+ employees and his own leadership development company that has grown over 60% year over year for the past 4 years. Under his leadership, Full Focus has been featured in the Inc. 5000 list of the fastest-growing companies in America for three years in a row and in 2020 the company was named to Inc.\u2019s Best Work Places list. He is also the author of several New York Times, Wall Street Journal, and USA Today bestselling books, including Platform, Living Forward, Your Best Year Ever, Free to Focus and his newest book The Vision Driven Leader. He enjoys The Double Win with his wife of 40+ years, five daughters, and nine grandchildren.","sameAs":["https:\/\/fullfocus.co","https:\/\/www.facebook.com\/michaelhyatt\/","https:\/\/twitter.com\/michaelhyatt"],"url":"https:\/\/fullfocus.co\/author\/michaelhyatt\/"}]}},"_links":{"self":[{"href":"https:\/\/fullfocus.co\/wp-json\/wp\/v2\/posts\/37483"}],"collection":[{"href":"https:\/\/fullfocus.co\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/fullfocus.co\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/fullfocus.co\/wp-json\/wp\/v2\/users\/8"}],"replies":[{"embeddable":true,"href":"https:\/\/fullfocus.co\/wp-json\/wp\/v2\/comments?post=37483"}],"version-history":[{"count":0,"href":"https:\/\/fullfocus.co\/wp-json\/wp\/v2\/posts\/37483\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/fullfocus.co\/wp-json\/wp\/v2\/media\/37487"}],"wp:attachment":[{"href":"https:\/\/fullfocus.co\/wp-json\/wp\/v2\/media?parent=37483"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/fullfocus.co\/wp-json\/wp\/v2\/categories?post=37483"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/fullfocus.co\/wp-json\/wp\/v2\/tags?post=37483"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}