{"id":30218,"date":"2015-06-12T04:45:36","date_gmt":"2015-06-12T09:45:36","guid":{"rendered":"http:\/\/michaelhyatt.com\/?p=30218"},"modified":"2015-06-12T04:45:36","modified_gmt":"2015-06-12T09:45:36","slug":"rockstar-executive-assistant","status":"publish","type":"post","link":"https:\/\/fullfocus.co\/rockstar-executive-assistant\/","title":{"rendered":"The 10 Characteristics of a Rockstar Executive Assistant"},"content":{"rendered":"<p>You can\u2019t make it on your own, and that\u2019s not a putdown. It\u2019s reality. And the bigger your goals, the more help you\u2019re going to need in reaching them.<\/p>\n\n<p>In the corporate world, I relied heavily on my executive assistants. When I struck out on my own, I thought I could manage without one. <em>Crazy.<\/em> I just couldn\u2019t keep up.<\/p>\n<p>It didn\u2019t take long before I enrolled a virtual assistant. Now I have two and couldn\u2019t run my business without them. But what makes a great assistant, whether virtual or in the office? If you\u2019re a leader, you\u2019d better know the answer to that question.<!--more--><\/p>\n<p>A good executive assistant is like an air-traffic controller for your life. Not just your business\u2014your whole life. They help manage not only the intricacies of the office, but all the treacherous intersections between work, family, social obligations, and more.<\/p>\n\t\t<aside class=\"tweetable tweetalign_center\" style=\"width:100%\">\n\t\t\t<blockquote>\n\t\t\t\tA good executive assistant is like an air-traffic controller for your life.<cite>Michael Hyatt<\/cite>\n\t\t\t<\/blockquote>\t\t\t<ul class=\"actions\">\n\t\t\t\t<li class=\"icon-arrow\"><a class=\"icon-twitter\" href=\"https:\/\/twitter.com\/intent\/tweet?source=tweetbutton&text=A%20good%20executive%20assistant%20is%20like%20an%20air-traffic%20controller%20for%20your%20life.%20https%3A%2F%2Ffullfocus.co%2F%3Fp%3D30218&via=michaelhyatt\" title=\"Share Quote on Twitter\" target=\"_blank\">Tweet<span> Quote<\/span><\/a><\/li><\/ul><\/aside>\n<p>An executive assistant is an extension of the executive he or she works for. In my case, Suzie and Danielle are thinking and acting on my behalf all day long\u2014things I wouldn\u2019t even think of or do because I just don\u2019t have the bandwidth. And they help coordinate all the needs and demands of my life so there are very few\u2014if any\u2014collisions between the personal and professional.<\/p>\n<p>They\u2019re so good their reputation proceeds them. One of the men I mentor recently hired an executive assistant and asked me if he could get help onboarding his new team member.<\/p>\n<p>I asked Suzie what she thought, and she (characteristically) outdid herself. Part of her training involved walking my mentee\u2019s new hire through the ten characteristics of a rockstar executive assistant. If you\u2019re looking to hire\u2014or be\u2014a rockstar executive assistant, Suzie\u2019s list is the closest thing to a formal job description you\u2019ll need.<\/p>\n<p>These are the ten characteristics to watch for:<\/p>\n<ol>\n<li><strong>They have a servant\u2019s heart.<\/strong> This is the foundation for everything else. A rockstar executive assistant wants to serve\u2014and not just your company or organization. A rockstar EA wants to serve <em>you.<\/em> Whether the task is big or little, he achieves his goals by helping you achieve yours. If potential EA\u2019s don\u2019t have this quality, no problem. But they probably should look for a different opportunity.<\/p>\n<\/li>\n<li><strong>They have personalized expertise.<\/strong> A rockstar EA is like a second brain. She knows what you like and don\u2019t like. She knows where you are and where you need to go. She knows when to schedule meetings and when not to. A rockstar EA will gather as much of this information as possible as early as possible\u2014and proactively keep learning.<\/p>\n<\/li>\n<li>\n<p><strong>They master the calendar.<\/strong> In business we live and die by the calendar. Deadlines, appointments, meetings, presentations, calls\u2014the calendar is the flight plan that keeps all of these moving parts from crashing into each other. And don\u2019t forget scheduled commitments at home. If your EA doesn\u2019t have mastery of the calendar, we\u2019re not talking about a rockstar EA.<\/p>\n<\/li>\n<li>\n<p><strong>They anticipate needs.<\/strong> A rockstar EA sees in advance what an executive needs and plans accordingly. If it\u2019s lunch before a meeting, reports emailed to a client, whatever, she\u2019s already seen the need and addressed it. Anyone can take a direction. But a rockstar is already moving the way you want to go.<\/p>\n<\/li>\n<li>\n<p><strong>They prioritize the personal.<\/strong> When I said an air-traffic controller for your whole life, this is what I meant. If your EA defaults to prioritizing the professional at the expense of the personal, he\u2019s not a rockstar\u2014at least not yet. Protecting my personal time lets me maximize my professional time. A rockstar EA knows that and helps me guard that time.<\/p>\n<\/li>\n<li>\n<p><strong>They are willing to push back.<\/strong> A good EA will keep you from burying yourself. I call Suzie my \u201ccalendar czar,\u201d and that\u2019s exactly what I need. At any given moment I don\u2019t know the full range of our commitments, obligations, and initiatives. Because it\u2019s her job\u2014and she\u2019s a rockstar\u2014Suzie <em>does<\/em> know and will push back when I start getting overcommitted.<\/p>\n<\/li>\n<li>\n<p><strong>They create and master systems.<\/strong> Whatever line of work you\u2019re in, effective performance depends on a certain number of set preferences and procedures. What works best for you and your team? A rockstar EA will document and systematize these things so you\u2019re not always reinventing the wheel.<\/p>\n<\/li>\n<li>\n<p><strong>They know what\u2019s on your plate.<\/strong> We all have too much on our plates. Your EA should know all that you\u2019re dealing with and what\u2019s critical to your success. If he knows that, he can keep you focused on the high-leverage activities and decline or delegate the rest.<\/p>\n<\/li>\n<li>\n<p><strong>They respect your confidentiality.<\/strong> A rockstar EA will have all sorts of personal information and access. It\u2019s critical she has integrity and a sense of discretion. It\u2019s also important she sees when people are trying to get insider access or influence.<\/p>\n<\/li>\n<li>\n<p><strong>They have great communication skills.<\/strong> And by this I don\u2019t just mean he can carry on a conversation. A rockstar EA will help facilitate communication in your organization\u2014especially if you\u2019re bottlenecking things. Whether it\u2019s email, calls, or other communication, a rockstar EA will accelerate response times and keep the messages moving.<\/p>\n<\/li>\n<\/ol>\n<p>I\u2019ve worked with people whose assistants were more liability than asset. If you\u2019re a leader, you can\u2019t afford to get this wrong. Why? They\u2019re hindering your goals and everyone around you knows it\u2014even if you don\u2019t.<\/p>\n\t\t<aside class=\"tweetable tweetalign_center\" style=\"width:100%\">\n\t\t\t<blockquote>\n\t\t\t\tFew people are more responsible for your success than your assistant. Find a rockstar.<cite>Michael Hyatt<\/cite>\n\t\t\t<\/blockquote>\t\t\t<ul class=\"actions\">\n\t\t\t\t<li class=\"icon-arrow\"><a class=\"icon-twitter\" href=\"https:\/\/twitter.com\/intent\/tweet?source=tweetbutton&text=Few%20people%20are%20more%20responsible%20for%20your%20success%20than%20your%20assistant.%20Find%20a%20rockstar.%20https%3A%2F%2Ffullfocus.co%2F%3Fp%3D30218&via=michaelhyatt\" title=\"Share Quote on Twitter\" target=\"_blank\">Tweet<span> Quote<\/span><\/a><\/li><\/ul><\/aside>\n<p>I\u2019ve had great assistants and not-so-great. All of them have taught me one thing: Few people are more responsible for your success than your assistant. It\u2019s critical that you find a rockstar.<\/p>\n<div class=\"callout\">I know what some you are thinking: <em>How can I get a Suzie for myself?<\/em> I found Suzie through my friends at <a href=\"http:\/\/michaelhyatt.com\/recommends\/eahelp\">BELAY<\/a>, the very best virtual assistant sourcing company I know. If you\u2019re interested in what they can do for you, <a href=\"http:\/\/michaelhyatt.com\/recommends\/eahelp\">click here<\/a>.<\/div>\n<div class=\"reminder\">Have you ever worked with a rockstar assistant? If not, what would it make possible if you did?<\/div>\n","protected":false},"excerpt":{"rendered":"<p>You can\u2019t make it on your own, and that\u2019s not a putdown. It\u2019s reality. And the bigger your goals, the more help you\u2019re going to need in reaching them. In the corporate world, I relied heavily on my executive assistants. When I struck out on my own, I thought I could manage without one. Crazy. [&hellip;]<\/p>\n","protected":false},"author":8,"featured_media":30220,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[34],"tags":[332,86,947,469,948],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v22.1 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>The 10 Characteristics of a Rockstar Executive Assistant | Full Focus<\/title>\n<meta name=\"description\" content=\"If you&#039;re a leader, few people are more responsible for your success than your executive assistant. Here are the ten characteristics of rockstar EA.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/fullfocus.co\/rockstar-executive-assistant\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"The 10 Characteristics of a Rockstar Executive Assistant | Full Focus\" \/>\n<meta property=\"og:description\" content=\"If you&#039;re a leader, few people are more responsible for your success than your executive assistant. 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